“I cannot speak highly enough of Caitlin or this trip! It was everything we wanted and a whole lot more. From the very start of planning, Caitlin had this sixth sense of knowing exactly what to recommend and at the same time, listened carefully to what was on our wish list. The Hyatt Ziva Cap Cana was a dream. Caitlin upgraded us to the Club and every little perk - butler service, premium drinks, lounge, Club pool, room location - made our stay just that much more special. The kids came away with the best memories and I had the most relaxing vacation I have ever had. Caitlin - we are beyond grateful for your specialized knowledge, first-hand experience, and professionalism (I might have emailed her 50 times in a week and I got responses to every single one!).  Every time we travel from now on, Caitlin is our go-to!”